Not in Far North Queensland Region? Freight your Instrument to our Workshop!

Service/Setups, Fret Work, Hardware Upgrades, Instrument Refinish, Refret, Neck Resets, Headstock Break Repairs, Acoustic Bridge and Bracing Reglues, Rewire, Pickup Installation, and more!

Email us (reubensguitarrepairs@hotmail.com) with “clear and bright” pictures of the Problem or Modification you require. We can return you a Work Quote and if you decide to send your Instrument to our Workshop simply do the following –

#1 – Loosen your Strings, Pack your Instrument into a Guitar Case Cardboard Shipping Carton. (Your Local Music Store should have some )

#2 – Weigh your Guitar Package Accurately, Record the Dimensions.

#3 – Click the “Interparcel link” below to book your Freight and Insurance to and from our Workshop!

#4 – Enter our Freight Details in your Parcel Quote – Reuben’s Guitar Repairs – 6 Ascot Avenue, Westcourt, Queensland 4870, Phone Number 07 4221 1624 (Save our Freight Details into the “Address Book” for booking your return freight!)

#5 – Printout the Shipping Label from the Freight Company – Attach to the Box, Make sure the whole carton is taped up and packed up tight.

#6 – Wait for the Courier to Collect!

#7 – We will call you when your Instrument has arrived and been unpacked!

#8 – When job is complete we will contact you via email with completed repair/modification photos and an Invoice.

#9 – Once the Invoice is paid, You can book your return freight and insurance, we will box the instrument up ready for collection!

#10 – Unpack your Instrument, Gently Tighten Truss Rod 1/4 Turn, Tune to Pitch, Let Instrument settle for 1 Hour, Gently Adjust Truss Rod to Line Up the Marks (See Pic Below) or a further 1/8 to 1/4 Turn, Let Settle for a Further 30 Minutes, Back off Truss Rod a Little if Action is Buzzy. Now you should be Enjoying a Great Sounding and Playing Instrument for the next 12 Months or so!